Web hosting, FAQs

Web hosting is the service that allows you to put a website on the internet. A web host provides the technology and services needed to store your website's files on a server, so that when someone types your domain into their browser, their computer connects to your server and your site loads.

Yes. You need to buy a website domain name first before looking for a hosting provider. Without hosting, your domain has nowhere to point, similar to a phone number in a directory with no line connected to it.

We offer shared web hosting, cloud hosting and dedicated hosting, so you can pick the option that matches your site's size and traffic needs.

Most web hosting services run for one year and are renewable after that.

Along with hosting you get an email address and up to 5GB of space. Our packages also include 24/7 tech support, 99% uptime, a secure environment and help buying your domain name.

We aim for 99% uptime, so your website stays accessible to visitors with minimal downtime.

Yes, we have a 24/7 tech support team, and we also help with website backup and after-sale service.

You get access to your hosting service through a control panel and FTP, so you can manage your files directly.

Yes. Alongside hosting we offer website design and development, so your site and hosting can be set up together rather than sourced separately.

Yes, we add our own custom methods to help make your site follow Google best practices, and we can connect you with our wider digital marketing services once the site is live.

Shared hosting is usually the starting point for smaller sites since it is the most affordable option. Cloud hosting and dedicated hosting suit sites with higher traffic or that need more control over server resources. Tell us your expected traffic and we can recommend the right fit.

Share your website type, expected traffic and preferred hosting model, and we come back within 24 hours with shared, cloud or dedicated hosting options and pricing.